Customer Services Administrator – Bangor (BT23) – PCBGR0226

Customer Services Administrator

Bangor (BT23)

Salary c.£26K – £28K DOE

On behalf of our client, a leading specialist delivery provider working across the whole of Ireland. McKinty Associates are seeking to recruit an experienced Customer Services Administrator to join their team. Working as part of a small team the post holder will provide support to all staff and co-workers and be responsible for providing exceptional service to a varied customer base.

This will be a hands-on role in this growing business with real potential opportunities for professional development.

Duties/Responsibilities:

• Reporting to Warehouse Manager.
• Acting as the main point of contact for all customer contacts.
• Liaise with customers to identify specific requirements.
• Resolve queries or disputes in an efficient and timely manner.
• Communicate with both internal and external parties to meet customer needs.
• Maintain a high level of paperwork and update computer systems with relevant information in a timely manner.
• Relevant ad hoc duties as required.

Essential eligibility criteria:

• NVQ Level 3 (or equivalent) in Business Administration OR 5 GCSEs including English and Maths (A-C Grades).
• At least 6 months’ experience working in an administration office setting.
• Computer literate – including strong working knowledge of MS Office package with particular experience of Word, Excel and Outlook.
• Excellent communication skills.
• Ability to work on own initiative.
• Ability to manage deadlines and workload.
• Keen eye for detail.

To apply for this role please forward your CV ASAP to Paul Coulter at paul@mckintyassociates.com or Tel on 078 0384 3023 to discuss further.

Applications for this role will be considered immediately with a view to placing the right individual ASAP, so please register your interest early. Please note, the opening may close in advance of advertised closing date – this is a guideline only.

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